Ratings & Reviews
Your Review
Resident Reviews
|Recommended: YesDecent property — Pros
-The office staff is Professional, friendly and helpful. I like that the office is open 7 days a week so that if a problem arises on the weekend we can get a hold of somebody.
-The maintenance staff is professional and quick to answer work order requests.
- For as big as it is the property is pretty quiet aside from the basic noises that come with living in an apartment complex.
- Package lockers are a great thing I don't have to worry about my packages being stolen.
-The grounds are clean and the landscaping well kept up.
-The lay out of the apartment is nice my bed room is spacious with out compromising the living area.
- location is really nice close to shopping and dining as well as easy access to highway 14 and I-205. It is also close to a couple of parks and biking trails.
Cons
-If you don't pay 45.00 For a covered spot which I think is a steep price since you are not even guaranteed a place close to your apartment . Then you have to find an uncovered spot and sometimes that is hard especially later in the evening after 8 00 and especially on the weekends when people have non residents over there have been times I have had to park clear across the complex from my apartment. The management says they patrol the parking lot but I don't believe they do since there seems to be a lot of cars with out required parking tags
- This complex has a front door trash service where they pick up your trash. I knew that when renting but I didn't realize how annoying it would be to not have a place to throw out bigger items that don't fit in a trash bag or not being able to put out your garbage on certain days because the garbage company doesn't come every single day.
-Lots of dog owners who don't pick up after their dog and there are some outdoor cats which are not supposed to be allowed but this is also something that management doesn't really patrol.
Things that don't bother me but may bother other people
- there are a lot of kids in this complex and they like to ride bikes, scooters and skate boards all over the complex and they don't necessarily watch for cars or other pedestrians. Also they can be kind of noisy especially on nice days when they want to play outside until late in the evening and are vary rarely supervised when playing outside.
- Gated community which has it's pros secure and cons always having to take a gate key with you when you have to to go the office or if you want to go for a walk but over all is not a huge deal to me either way.
- No smoking of any kind in your apartments or on the property. So if you smoke you have to walk out to The front of the property to do so.
-Getting out of the complex can be hard at certain times of the day due to the fact that we are on the corner of Ellsworth Road and McGillivary two roads that people tend to use a short cuts.
response from property -We are always eager to answer any questions you may have to ensure we exceed your expectations. Our entire staff works together to provide outstanding customer service. We sincerely apologize you have been having trouble with parking. We are happy to discuss this further with you in person if you would like to stop by the office. We take all concerns very seriously. We truly appreciate the 4-star rating.
|Recommended: YesApartment review N147 — I'm pretty happy with my apartment. The appliances are a little old but seem to work ok. The leasing staff are absolutely wonderful They are professional but quick to handle whatever you need. I appreciate everything they have done for me The apartment seems to be pretty quiet which I'm very happy with. Having the trash valet is a blessing especially when I was unpacking.
We appreciate the accolades! Our entire staff works together to provide outstanding customer service. We look forward to continuing to exceed your expectations. Welcome to Sterling Heights!
|Recommended: YesNice area — Uncovered parking near your unit fills up quick leaving you walking quite far to your apartment some days. Many small pet owners don't pick up their dog waste which can be cumbersome for other pet owners having to dodge around other people's laziness. Appliances could definitely use upgrading but they are all in sound working condition. Excellent size and space for the price range. Beautiful large balconies. Loft 2 bedroom apartment is amazing. The office staff are extremely nice and prompt. Overall very happy with my unit and the area surrounding my aparment.
We appreciate the accolades! We are always eager to answer any questions you may have to ensure we exceed your expectations. Thank you for being a valued resident!
|Recommended: YesI love staying at Sterling Heights Apt. — Great community that is quiet and peaceful
We appreciate the accolades! We appreciate you taking time to post this kind review and are glad you enjoy being a resident of Sterling Heights.
|Recommended: YesPerfect location — First I would tell them the location can't be beat. Love that it is a no smoking property. The floor plans are great. Maintenance gets things fixed quickly. Management staff is friendly and helpful. The only downside is you can really hear your neighbors above, below, and beside you.
Our entire staff works together to provide outstanding customer service. We are always eager to answer any questions you may have to ensure we exceed your expectations. Thank you for being a valued resident!
|Recommended: YesThe best — Safe community, very responsive when you have any question or request.
Alaa,
Thank you for taking the time to write Sterling Heights a review.
While IDM's essential services are working through these challenging times, reviews like this make it worthwhile
We find so much happiness in providing you with a home you enjoy. IDM is pleased to be regarded as an “essential service” and we will continue to do our very best to prove that you made the right decision to call Sterling Heights your home.
We look forward to the years we will share together.
|Recommended: YesGreat Community — Just moved in, We are happy to be at an apartment that we can call home. It's gated so we feel safe.
We are so grateful for you, Mr. & Mrs. Suwaki.
We are happy, that you are happy to call Sterling Heights your home. Essentially at IDM we strive to be one big one happy family.
It is reviews like this, that make working through these difficult times worthwhile! You are appreciated!
We look forward to the many years we will share together. Wishing you the best!
~Sterling Heights Management Team
|Recommended: YesSafe Beautiful — We had a rare occurrence of not seeing our unit before moving in . we were offered to view it through a digital video tour However the friendly demeanor of the staff and The assistant manager Dashon's helpfulness and willingness to work with us during the Covid-19 outbreak made us feel at ease about not seeing our unit. The website photos also helped us know before hand that the likelihood of us not liking the inside were slim.
Upon move in we were pleasantly surprised with a gorgeous 3 bedroom unit complete with washer and dryers and plenty of storage. The grounds are gorgeous. The apartments seem to be very well soundproofed and overall appearance and feeling makes you feel very much at home immediately. Our apartment is gorgeous. We have two kids so already having a washer and dryer not only saved us money but also helps us so much because kids undoubtedly go through clothes like crazy. The apartment is gorgeous and absolutely is worth what rent is. Garbage Valet is helpful as a parent because it means garbage goes straight out instead of having to wait until they are in bed and hopping they dont wake up while we are outside. Neighbors and staff are equally friendly and welcoming. Owning vehicles can be stressful enough owning a Honda civic or other models is also stressful with vehicle theft rising its nice to not only have security going through the complex at night but also to have a gated community so we don't have to worry about our cars coming up stolen AND have the ability to add a garage onto your monthly rent.
Overall the appearance, cleanness and professionalism of the staff is something we have never experienced before. We consider ourselves lucky and extremely happy to be a part of this community. Sterling Heights will definitely be on our list of recommendations of where to live if anyone ever asks us for suggestions Thank you Strerling Heights Community Team and IDM management
Wow, what a kind and thoughtful review! You're right; while we must balance the "business" side of things, we absolutely try our best to be as human as possible and I'm glad you took time out of your busy day to acknowledge that. We trust that the remainder of your residency maintains this 5 star rating, as we work hard each and every day to ensure that. Thank you!
|Recommended: YesGreat. — nice and Clean apartment.
Thank you for leaving a review, Habtamu. We appreciate you taking the time to do that.
|Recommended: YesFantastic — It's a great place to live
We appreciate the accolades! Our entire staff works together to provide outstanding customer service.
|Recommended: YesGreat location for commuters — close to HWY205 and I5 makes this community a perfect place for commuters,, only takes 15 mins to get to the PDX airport
Thank you for leaving a review. We appreciate you taking the time to do that.
|Recommended: YesI love it here. The staff is absolutely wonderful. — It is very well maintained.
Nice community and the staff is fabulous.
Property management can be challenging! Thank you so much for the positive comments. We work hard to provide the best possible service to our residents!
|Recommended: YesGreat place to live — Been at these apartments for a year now and just renewed my lease Love the place staff is freindly, the complex is clean and gated
Thank you so much for the positive comments. We work hard to provide the best possible service to our residents! We appreciate you taking time to post this kind review and are glad you enjoy being a resident.
|Recommended: YesGreat Place to Stay — I've been here for a year now I want to renew my lease. The staff is pleasant and always is hear to help. Only down side is my upstairs neighbor but other than that I love staying here and the staff is always amazing.
We appreciate the accolades! Our entire staff works together to provide outstanding customer service. We look forward to continuing to exceed your expectations. Thank you for being a valued resident!
|Recommended: YesGreat Place to Rent — It is safe and the maintenance team is on top of requests
Our Maintenance Techs take pride in their work and they do it with a smile! We appreciate you taking time to post this kind review and are glad you enjoy being a resident.
