Ratings & Reviews

Overall Rating

5
(126 reviews)
96.8% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
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Resident Reviews

submitted by Deborah B. - |Recommended: YesApartment review N147 — I'm pretty happy with my apartment. The appliances are a little old but seem to work ok. The leasing staff are absolutely wonderful They are professional but quick to handle whatever you need. I appreciate everything they have done for me The apartment seems to be pretty quiet which I'm very happy with. Having the trash valet is a blessing especially when I was unpacking.
submitted by Rodrick R. - |Recommended: YesI love staying at Sterling Heights Apt. — Great community that is quiet and peaceful
submitted by Adrienne C. - |Recommended: YesPerfect location — First I would tell them the location can't be beat. Love that it is a no smoking property. The floor plans are great. Maintenance gets things fixed quickly. Management staff is friendly and helpful. The only downside is you can really hear your neighbors above, below, and beside you.
submitted by Alaa A. - |Recommended: YesThe best — Safe community, very responsive when you have any question or request.
response from property -Alaa, Thank you for taking the time to write Sterling Heights a review. While IDM's essential services are working through these challenging times, reviews like this make it worthwhile We find so much happiness in providing you with a home you enjoy. IDM is pleased to be regarded as an “essential service” and we will continue to do our very best to prove that you made the right decision to call Sterling Heights your home. We look forward to the years we will share together.
submitted by MAXWELL S. - |Recommended: YesGreat Community — Just moved in, We are happy to be at an apartment that we can call home. It's gated so we feel safe.
response from property -We are so grateful for you, Mr. & Mrs. Suwaki. We are happy, that you are happy to call Sterling Heights your home. Essentially at IDM we strive to be one big one happy family. It is reviews like this, that make working through these difficult times worthwhile! You are appreciated! We look forward to the many years we will share together. Wishing you the best! ~Sterling Heights Management Team
submitted by Anthony A. - |Recommended: YesSafe Beautiful — We had a rare occurrence of not seeing our unit before moving in . we were offered to view it through a digital video tour However the friendly demeanor of the staff and The assistant manager Dashon's helpfulness and willingness to work with us during the Covid-19 outbreak made us feel at ease about not seeing our unit. The website photos also helped us know before hand that the likelihood of us not liking the inside were slim. Upon move in we were pleasantly surprised with a gorgeous 3 bedroom unit complete with washer and dryers and plenty of storage. The grounds are gorgeous. The apartments seem to be very well soundproofed and overall appearance and feeling makes you feel very much at home immediately. Our apartment is gorgeous. We have two kids so already having a washer and dryer not only saved us money but also helps us so much because kids undoubtedly go through clothes like crazy. The apartment is gorgeous and absolutely is worth what rent is. Garbage Valet is helpful as a parent because it means garbage goes straight out instead of having to wait until they are in bed and hopping they dont wake up while we are outside. Neighbors and staff are equally friendly and welcoming. Owning vehicles can be stressful enough owning a Honda civic or other models is also stressful with vehicle theft rising its nice to not only have security going through the complex at night but also to have a gated community so we don't have to worry about our cars coming up stolen AND have the ability to add a garage onto your monthly rent. Overall the appearance, cleanness and professionalism of the staff is something we have never experienced before. We consider ourselves lucky and extremely happy to be a part of this community. Sterling Heights will definitely be on our list of recommendations of where to live if anyone ever asks us for suggestions Thank you Strerling Heights Community Team and IDM management
response from property -Wow, what a kind and thoughtful review! You're right; while we must balance the "business" side of things, we absolutely try our best to be as human as possible and I'm glad you took time out of your busy day to acknowledge that. We trust that the remainder of your residency maintains this 5 star rating, as we work hard each and every day to ensure that. Thank you!
submitted by Habtamu A. - |Recommended: YesGreat. — nice and Clean apartment.
response from property -Thank you for leaving a review, Habtamu. We appreciate you taking the time to do that.
submitted by Trevor V. - |Recommended: YesFantastic — It's a great place to live
response from property -We appreciate the accolades! Our entire staff works together to provide outstanding customer service.
submitted by Teh C. - |Recommended: YesGreat location for commuters — close to HWY205 and I5 makes this community a perfect place for commuters,, only takes 15 mins to get to the PDX airport
response from property -Thank you for leaving a review. We appreciate you taking the time to do that.
submitted by Valerie L. - |Recommended: YesI love it here. The staff is absolutely wonderful. — It is very well maintained. Nice community and the staff is fabulous.
response from property -Property management can be challenging! Thank you so much for the positive comments. We work hard to provide the best possible service to our residents!
submitted by Deymar R. - |Recommended: YesGreat place to live — Been at these apartments for a year now and just renewed my lease Love the place staff is freindly, the complex is clean and gated
response from property -Thank you so much for the positive comments. We work hard to provide the best possible service to our residents! We appreciate you taking time to post this kind review and are glad you enjoy being a resident.
submitted by Shawn S. - |Recommended: YesGreat Place to Stay — I've been here for a year now I want to renew my lease. The staff is pleasant and always is hear to help. Only down side is my upstairs neighbor but other than that I love staying here and the staff is always amazing.
response from property -We appreciate the accolades! Our entire staff works together to provide outstanding customer service. We look forward to continuing to exceed your expectations. Thank you for being a valued resident!
submitted by Thomas R. - |Recommended: YesGreat Place to Rent — It is safe and the maintenance team is on top of requests
response from property -Our Maintenance Techs take pride in their work and they do it with a smile! We appreciate you taking time to post this kind review and are glad you enjoy being a resident.
submitted by JOY P. - |Recommended: YesGreat place to live — Clean, friendly and helpful when needed, great spacious apartments,, very clean and location
response from property -Property management can be challenging! Thank you so much for the positive comments. We work hard to provide the best possible service to our residents!
submitted by Nicole K. - |Recommended: NoNeed a new way to pay — Resident portal is the most expensive platform I have ever used to pay rent. Please change this.
response from property -Please accept our apologies for your experience using the resident portal. Thank you for expressing your concerns. We value all customer feedback and will take it seriously to help us improve to offer better customer service.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "Sterling Heights", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "Sterling Heights", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose