Ratings & Reviews

Overall Rating

5
(245 reviews)
96.7% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Your Review

Resident Reviews

submitted by MaryAnn F. - |Recommended: YesI’m a tenant — I staff in the office are very helpful any time there’s a question
response from property -Thank you, MaryAnn, for sharing your positive experience at Sterling Heights. We're delighted to hear that our team has been helpful in addressing your questions. Our commitment to providing excellent service is a top priority, and your feedback reinforces our efforts. We look forward to continuing to meet your expectations and enhancing your living experience. ~Sterling Heights Management
submitted by Christina C. - |Recommended: YesNew Resident - Easy Move-in and Friendly Staff — I just moved in to Sterling Heights and am very pleased with how smooth the entire process went. Sayomi helped me every step of the way and was able to answer all of my questions. Her professionalism and friendliness were much appreciated and created a positive impression from the beginning. Looking forward to enjoying this wonderful community
response from property -Thank you so much for your kind review and welcome to Sterling Heights! We’re delighted to hear that your move-in process was smooth and that Sayomi was able to support you every step of the way. She truly takes pride in providing friendly, professional service, and we’re so glad she made a great first impression. We’re excited to have you as part of our community and hope you enjoy your new home. Please don’t hesitate to reach out if you need anything at all!
submitted by Jacqueline B. - |Recommended: YesWe love Sterling Heights — Dennis and myself would like to take this opportunity to thank the office staff, Sayomi, Cedrell, Michael, and the entire maintenance staff for their fast completion of work orders and always being available to assist us. We love living here and highly recommend this community to anyone looking to move to Vancouver, Wa. Sincerely-Jackie and Dennis
response from property -Jackie and Dennis, thank you so much for your kind words and thoughtful review! We truly appreciate you taking the time to recognize Sayomi, Cedrell, Michael, and our maintenance team. We’re so happy to hear that you enjoy living in our community and that our team has been able to provide prompt and attentive service. We’re grateful to have you as residents and appreciate your recommendation. Please don’t hesitate to reach out if you ever need anything!
submitted by Rebecca A. - |Recommended: YesVery nice apartments. — I've been here a day and I don't see myself leaving for a very long time.
response from property -Thank you so much for sharing this! We’re thrilled to hear you’re already feeling at home after just one day. Welcome to the community—we’re so glad to have you and look forward to being part of your journey for a long time to come.
submitted by Pamme Y. - |Recommended: YesQuick Responses — I input a maintenance work Order and they were so quick to respond again Niels Rasmussen is a great worker You guys always do a great job Happy Holidays
response from property -Thank you, Pamme, for sharing your positive experience with us! We're thrilled to hear that our team, especially Niels Rasmussen, was able to promptly address your maintenance request. We strive to provide exceptional service to all our residents, and your feedback is truly appreciated. Happy Holidays to you as well!
submitted by Viki A. - |Recommended: YesReview — So far a great place to stay.
response from property -Thank you, Viki, for sharing your positive experience with us! We're thrilled to hear that you're enjoying your time at our community. Our team is dedicated to ensuring that our residents have a wonderful living experience, and your feedback reinforces our commitment. We look forward to continuing to meet your expectations.
submitted by Lorraine R. - |Recommended: YesNew Resident — Sterling Heights has been very accommodating on all of our request quest and the staffhas been easily available for us. We’ve been here about a month and have enjoyed it so far.
response from property -Thank you, Lorraine, for sharing your positive experience at Sterling Heights. We're thrilled to hear that our team has been accommodating and easily accessible for you. It's wonderful to know that you've enjoyed your first month with us. We look forward to continuing to provide you with a satisfying living experience.
submitted by Yaneli J. - |Recommended: YesGreat Review — I don’t know how to spell her name but I think it’s siomey She was great assistance
response from property -Thank you, Yaneli, for sharing your wonderful experience! We're thrilled to hear that Sayomi provided you with excellent support. Our team is dedicated to ensuring our residents have positive experiences, and feedback like yours reinforces our commitment. We appreciate your kind words and look forward to continuing to serve you with excellence.
submitted by Chandler B. - |Recommended: NoDo not recommend living here find anywhere else — Horrible communication they actually ignore you, especially when their negligence causes a medical emergency for you and your children. They take no accountability. They stop answering calls. They quite frankly ignore you and tell you they can't say much. They lie when they say they tried to get a hold of you to fix something I stayed home all week waiting for maintenance to show up to fix something and not once did they knock, but it was funny because they would always put attempted except they did not attempt and I actually have call records of me calling this company multiple times whether it was maintenance related or I needed help with something they're awful at communication
response from property -Thank you for sharing your concerns with us, Chandler. We sincerely apologize for the communication issues you've experienced and any distress caused. Your feedback is invaluable, and we are committed to improving our processes. Please contact our management team directly so we can address your situation promptly and ensure your needs are met. Your satisfaction is our priority, and we are dedicated to resolving this matter.
submitted by Candy L. - |Recommended: YesHappy to be here — I’m so happy I found my new home here and really look forward to living here.
response from property -Thank you, Candy, for sharing your excitement about finding your new home with us. We are thrilled to have you as part of our community and are dedicated to ensuring your living experience is exceptional. Your enthusiasm is contagious, and we're here to support your journey in every way possible. Welcome home!
submitted by Mimie G. - |Recommended: YesLiving here — Having trouble with people parking in our assigned paid for spots. Refrigerator to small and so far is not keeping food as cold as it should-set on coldest setting, tried the 3 and 4 setting but were not cold enough so went to the coldest. Shower pull out on bath tub faucet does not fully engage so a lot of the water still flows out of faucet right into drain. So far, I still love my new apartment and yes I would recommend. Just a new place with some quirks
response from property -Thank you, Mimie, for sharing your experience and for your positive recommendation despite the quirks you've encountered. We appreciate your feedback regarding the parking situation and the refrigerator's performance. Your observations about the shower are also noted. Our team is dedicated to ensuring your living experience is enjoyable, and we will address these matters promptly. Please feel free to contact our management team so we can assist you further. We're thrilled to hear that you love your new apartment and are committed to enhancing your satisfaction. Your comfort is our priority, and we look forward to resolving these issues for you.
submitted by Heidi K. - |Recommended: YesGreat place to live — The price is right for my apartment and it feels safe where I live now. I came from California and that is why I say the price is way better then what I was paying in california. This place is a great place to live.
response from property -Thank you, Heidi, for sharing your positive experience with our apartment community. We're delighted to hear that you find the pricing favorable and feel secure in your new home. It's wonderful to know that our community offers a great living environment, especially compared to your previous experiences. We remain dedicated to ensuring your continued satisfaction and comfort. If you have any suggestions or need assistance, please feel free to reach out. We're grateful to have you as part of our community and look forward to providing you with a wonderful living experience.
submitted by Melissa S. - |Recommended: YesA great place to live — I'm glad that we chose to live here
response from property -Thank you, Melissa, for sharing your positive experience with us. We're delighted to hear that you're pleased with your decision to call our community home. Your satisfaction is our top priority, and we strive to provide a welcoming and enjoyable living environment for all residents. If you ever have any suggestions or feedback, please feel free to reach out. We look forward to continuing to serve you and ensuring your experience remains exceptional.
submitted by Sabrina H. - |Recommended: YesExcelent — Beautiful and spacious
response from property -Thank you, Sabrina, for your wonderful review. We're delighted to hear that you find our apartment community both beautiful and spacious. Our team is dedicated to maintaining a welcoming and comfortable environment, and your feedback is truly motivating. We look forward to continuing to provide you with an exceptional living experience.
submitted by Jordan H. - |Recommended: YesGreat — It is easy to live here.
response from property -Thank you for sharing your experience, Jordan. We're delighted to hear that living in our community is convenient for you. Our team is dedicated to ensuring a comfortable and enjoyable environment for all our residents. If you have any suggestions or feedback, please feel free to reach out. We appreciate your support and look forward to continuing to meet your expectations.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Sterling Heights, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Sterling Heights, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose