Ratings & Reviews

Overall Rating

5
(221 reviews)
97.3% of customers recommend this property

Rating Per Category

Parking
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Grounds
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Resident Reviews

submitted by Anita H. - |Recommended: YesSatisfied — Love office staff from day 1 they were on top of everything friendly and courteous we are very satisfied so far just moved in 4 08 24 me and my husband really weren't thrilled with apartment living but we love ours good feel of your own space especially from the patio area we cant wait to explore and learn more about our community activities. I would and have recommend Sterling Heights.
response from property -You're right; all of our staff are awesome! We are always eager to answer any questions you may have to ensure we exceed your expectations. Thank you for being a valued resident! Welcome home.
submitted by Jered H. - |Recommended: YesFriendly Staff — I haven't had much experience with apartment staff before, but I had looked around for a place beforehand, to make it short, the energy here was exceptional, knowledgeable, and professional.
response from property -Property management can be challenging! Thank you so much for the positive comments. We work hard to provide the best possible service to our residents!
submitted by Shazline G. - |Recommended: YesWe love living here — We went through a lot before moving here, moved states and homes only to have our new home sold from under us. And it was daunting and scary to think of having to go back to apartment living. Especially with 5 kids. But we have had nothing but a good experience since moving here. It feels like a house. It's more at home than we have felt in a long time.
response from property -We appreciate the accolades! Our entire staff works together to provide outstanding customer service. We look forward to continuing to exceed your expectations. Welcome to Sterling Heights!
submitted by Daven S. - |Recommended: YesBest Apartments I've ever lived at — I've probably lived at 10 different apartment complexes my whole life, and Sterling Heights is by far the best one I've lived at
response from property -Thank you so much for the positive comments. We work hard to provide the best possible service to our residents!
submitted by Shelly E. - |Recommended: YesSafer and Quieter Than Portland — Moved here to be able to sell our condo. Quieter, feels safer, and great, convenient location. Staff has been great, too I'm just too quick for their portal updates, and I ask for too many repairs for them to keep up. Just wish that our assigned, paid-for carport was actually where our apartment is located, and that our apartment had had all the maintenance issues worked out before we moved in, plus whoever painted this apartment did not know how to paint or protect the walls, flooring, etc. I take great pride in ensuring homes I sell look better than when I get them, and I guess I expected the same from this complex after seeing the model apartment.
response from property -Thank you for leaving a review, Shelly. We appreciate you taking the time to share your experience.
submitted by Troy - |Recommended: NoI've lived here for seven years and while the place looks nice from afar, the grounds are disgusting. Almost no one picks up after their dogs here. There are constantly piles of excrement everywhere. Everywhere. I don't even want my dogs to walk in the grass here is so vile. Management does nothing to enforce clean-up. I can't tell you how nasty it is to have to walk the complex daily. The garbage service is garbage. Parking is a pain unless you pay for a garage or covered spot.
response from property -Please accept our apologies for your experience, as it seems we fell short.
submitted by Shaina R. - |Recommended: YesReview — Just moved in staff is amazing. We are happy to be here
response from property -We know how difficult moving can be. We are grateful that you took time out of your busy day to acknowledge the great customer service our entire team provided. Please feel free to reach out to us should have any other questions or concerns. Welcome to Sterling Heights!
submitted by Latifa W. - |Recommended: YesNew move in — We love it here. I like the warmth of the staff they make you feel at home. Everything is always done in a timely manner. I love the cleanliness and all them amenities. Weโ€™re in a three bedroom apartment and if itโ€™s our family perfect. We have met most of the neighbors and they are nice. 10 out of 10 would Recommend living here.
response from property -We appreciate the accolades! Our entire staff works together to provide outstanding customer service. We look forward to continuing to exceed your expectations. Welcome to Sterling Heights!
submitted by Arianna B. - |Recommended: YesAmazing, minor issue. — Absolutely in love with our new place. Love the natural light in the homes. Only issues is the walk way to our door always has leakage from trash.
response from property -Thank you for leaving a review, Arianna. We appreciate you taking the time to share your experience.
submitted by Kyle F. - |Recommended: YesBest community I have lived in — This is by far the best community I have lived in the staff, work with you as much as they possibly can there communication is ridiculously on point, the property manager is just amazing, the office staff are so welcoming and friendly, the maintenance is so quick and good at what they do. This place has so many community events is very homey there's just so so much you can say about this place it's great I littlery love it here
response from property -We appreciate the accolades! Our entire staff works together to provide outstanding customer service. We look forward to continuing to exceed your expectations.
submitted by Forrest F. - |Recommended: NoI currently live here at Sterling Heights and have since December 2022, Rebekah the Property Manager, and the leasing agents are SUPER nice, overwhelmingly nice and I would give them all 10 stars, however.. DaShon Stevenson the current Assistant Property Manager as of 9 14 2023 Has been the Assistant Property Manager for a while is the literal epitome of the definition SLUMLORD I am in a rut right now being unemployed, have kept Rebekah and DaShon up to date with the hundreds of job applications I've done, calling every rental assistance place to help with my 30-day notice, having unemployment be backed up that I am still waiting on unemployment benefits, and DaShon on 9 13 2023 at 4 31PM asked me straight up if I wanted to start the Vacate process, because if this gets pushed to court... And-I-Quote... I will lose and it's better to vacate than get evicted There is more but can't post it all.
response from property -Thank you for your feedback. Please reach out to us for further discussion, as we certainly wish all our residents to be happy with the service and treatment they receive.
submitted by Peggy S. - |Recommended: YesGreat Experience — Had a great experience moving in and the staff was very welcoming ๐Ÿ™ ๐Ÿ˜Š
response from property -We appreciate the accolades! Our entire staff works together to provide outstanding customer service. We look forward to continuing to exceed your expectations. Welcome to Sterling Heights!
submitted by Christopher U. - |Recommended: YesJust moved in but my mom has been here 5 years — Everyone in the office has been very helpful and very nice and professional
response from property -Thank you for leaving a review. We appreciate you taking the time to share your experience.
submitted by Carol T. - |Recommended: YesMoving in — They said they would clean everything but they just replaced the carpet which is great . Other than that, staff has been great. A bit of back and forth on when things would be ready, but I prefer they take their time to make sure everything is good and right. So I appreciate that a lot.
response from property -Our Maintenance Techs take pride in their work and they do it with a smile! We appreciate you taking time to post this kind review and are glad you enjoy being a resident of Sterling Heights.
submitted by Dennis V. - |Recommended: YesNone — None
response from property -Thank you!

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Sterling Heights, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Sterling Heights, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose