Ratings & Reviews

Overall Rating

5
(244 reviews)
96.7% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

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Resident Reviews

submitted by Josh G. - |Recommended: YesGreat — great property but parking could be different
response from property -Thank you for leaving a review, and for the 5-star rating! We appreciate you taking the time to do that. We sincerely apologize you have been having trouble with parking. We are happy to discuss this further with you in person if you would like to stop by the office. We take all concerns very seriously. Thank you for being a valued resident!
submitted by David R. - |Recommended: YesGreat Experience — I just moved in 2 22 21 and the professionalism of the staff was awesome
response from property -Our Leasing Employees always go the extra mile to ensure our prospective residents have an enjoyable experience through the application process. Please feel free to reach out to us should have any other questions or concerns. We are very glad to have you as our resident; thank you for choosing Sterling Heights as your home!
submitted by David - |Recommended: YesI moved her with my family about 5 years ago and I have to say that I have been very happy here. The office staff has been absolutely great and easy clear to work with. Maintenance has been phenomenal and are quick to act on issues. Parking isn't the best but i haven't had very many issues with it. All in all i would highly recommend this place.
response from property -We appreciate the accolades! Our entire staff works together to provide outstanding customer service. We are always eager to answer any questions you may have to ensure we exceed your expectations. Thank you for being a valued resident!
submitted by Claudia . - |Recommended: Yesthe best place we could find to live when we arrived from california we did not know what to expect and it was definitely an excellent option they always respond to any emergency oh problem you may have in your apt During this pandemic they have been very understanding and provided options for all the people who have had difficulty at this time. Thank you for always being aware of your residents and keeping our community clean and safe.
response from property -We know how difficult moving can be, especially across state lines! While we must balance the "business" side of things, we absolutely try our best to be as human as possible and I'm glad you took time out of your busy day to acknowledge that. Our entire staff works together to provide outstanding customer service. We look forward to continuing to exceed your expectations. Please feel free to reach out to us should have any other questions or concerns. Welcome to Sterling Heights!
submitted by DeJanee N. - |Recommended: YesSo far so good 🥰 — I'd recommend it here I've been comfortable since I came to just view an apartment from the community to the staff and now it's were I call home n I'm at peace.
response from property -Thank you so much for the positive comments. We work hard to provide the best possible service to our residents! We trust that the remainder of your residency maintains this 5-star rating, as we work hard each day to ensure that.
submitted by Juliemae F. - |Recommended: YesGreat place to live — Awesome place to live. It’s a gated community, and I feel safe. I have a reserved covered parking stall right in front of my doorstep making it very convenient. Property staff is beyond amazing since day 1 of moving in. My kids and I are always looking forward to the fun community events. Even during this pandemic they still find safe ways to hold these events. Maintenance staff are great, they are able to come in and fix the problem very quickly. Overall, I feel that this place is perfect for my family.
response from property -Wow, what a kind and thoughtful review! You're right; while we must balance the "business" side of things, we absolutely try our best to be as human as possible and I'm glad you took time out of your busy day to acknowledge that. We trust that the remainder of your residency maintains this 5-star rating, as we work hard each day to ensure that. Thank you for being a valued resident!
submitted by Peggy N. - |Recommended: YesGreat location — I have only been here about four months. But, I think this is a great place to live. Management is very quick to answer any questions you may have. If you have a repair, it is done quickly and completely. The office staff are very friendly and go out of their way to help.
response from property -Our entire staff takes great pride in their work and they do it with a smile! We appreciate you taking time to post this kind review and are glad you enjoy being a resident of Sterling Heights.
submitted by Stephanie N. - |Recommended: YesI really enjoy living here. Feels like home and it is safe. — Everyone is so friendly. Nice places to walk and close to shopping. Beautiful trees and view of PDX airport. Staff is great and always get back to you in a timely manner. Best place for our family.
response from property -Property management can be challenging! Thank you so much for the positive comments. We work hard to provide the best possible service to our residents!
submitted by Jose G. - |Recommended: YesThese are great apartments in a great area. the maintenance and office staff are always friendly and quick to respond to such issues. I have loved my time here and will always recommend it to others.
response from property -Thank you so much for the positive comments. Our entire staff works together to provide outstanding customer service. Thank you for being a valued resident!
submitted by ABIGAIL B. - |Recommended: YesQuiet and Clean property — I've just moved in a few weeks ago. During my move in the staff was friendly and very helpful with all my questions. I'm enjoying the area too.
response from property -We appreciate the accolades! Our entire staff works together to provide outstanding customer service. We look forward to continuing to exceed your expectations. Welcome to Sterling Heights!
submitted by Ashley F. - |Recommended: YesBest rental experience ever — We moved from out of state and ended up in horrible conditions in our last apartment so we were skeptical about moving never having seen the property before. Astonishingly nice and they are what they say. Timely, clean, efficient, safe area, nice construction, enforce the rules but its not like living under tyranny, apartments are clean and restored to excellent condition before you move in. Parking is only mildly inconvenient if you don't pay for a covered spot...and even the farthest open spot during the busiest time is less of a walk than our average walk in our old place. Quiet, family friendly and the trash service is great. Nothing bad to say except the jacuzzi isn't open seeing we have a tyrant for governor. No reason it can't be by appointment per family. Love it here. Worried only for mandated vaccines and losing employment over it because we don't want to have to leave such a comfortable living situation for lack of income. Thanks Sterling Heights for matching renting with a good quality of life.
response from property -We know how difficult moving can be, especially across state lines! We are grateful that you took time out of your busy day to acknowledge the great customer service our entire team provided. On a side note, our spa is open for reservation for one hour a day per household during office hours with the last reservation being one hour prior to closing. You can make reservations through your resident portal. Please feel free to reach out to us should have any other questions or concerns. Welcome to Sterling Heights!
submitted by Christopher K. - |Recommended: YesGreat well maintained and enjoyable property — I did exhaustive review of this property and others before selecting this as where I would live. Having lived here for awhile, here is my review, feedback and other. Maintenance staff is very timely, very professional and very good. I've had zero complaints and any time I have had any problem it has been handled very quickly and very nicely. Office staff is very easy to engage and interface with and I've had zero problems with any communication with them. Pretty much all neighbors I've seen typically keep to themselves. I do not hear the day to day of any of my neighbors ever, minus the bathroom fan I can hear on occasion, but that's about it. No raucous loud noises or anything, the closest would be hearing a car start in the morning, but that's outside the building. It DOES get a bit hot in the summer and a bit chilly in the winter. I'm in a 2br loft space so there's more area for me to heat or cool respectively. Aside from that, it's still great with an amazing view. All in, it's a great apartment, the community is great and I've had little to no problems at all to speak of. I'm glad I made the decision to move in here.
response from property -Wow, what a kind and thoughtful review! You're right; while we must balance the "business" side of things, we absolutely try our best to be as human as possible and I'm glad you took time out of your busy day to acknowledge that. We trust that the remainder of your residency maintains this 5-star rating, as we work hard each day to ensure that. Thank you!
submitted by Rosa A. - |Recommended: YesProperty is well kept, neighbors staff are friendly. — Just moved in, but so far I love it. Staff are awesome and kind. Grounds are well kept and property overall is very nice.
response from property -We appreciate the accolades! Our entire staff works together to provide outstanding customer service. We look forward to continuing to exceed your expectations. Welcome to Sterling Heights!
submitted by Mackenzie Z. - |Recommended: YesWe love living here — Great location, gated community so it feels very private and safe. Management is lovely and willing to help in any way possible. It really feels like a community here.
response from property -We appreciate the accolades! Our entire staff works together to provide outstanding customer service. We look forward to continuing to exceed your expectations. Thank you for being a valued resident!

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Sterling Heights, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Sterling Heights, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose