Ratings & Reviews
Your Review
Resident Reviews
|Recommended: YesSterling Heights it’s a great place to live the staff is extremely pleasant helpful and courteous I felt very safe and at home — Sterling Heights it’s a great place to live the staff is extremely pleasant helpful and courteous I felt very safe and at home
response from property -We appreciate the accolades! Our entire staff works together to provide outstanding customer service.
|Recommended: YesMaintenance request — The staff responded to my request w in the hour of placing. They were polite and professional.
Thank you for leaving a review. We appreciate you taking the time to do that.
|Recommended: YesLove this Place — I am very happy I found my new Home here I love the Apartment, and Kat was amazing to work with She found me the perfect Apartment. She also made the application and move in process very easy I have lived at an IDM property before and was very happy with the management style. They take very good care of their properties, and their residents. I was hoping to find an IDM place again, and I was delighted to find a great apartment here. The apartments are big, with all the best perks, and the grounds are clean and secure, and the rent is reasonable or at least in line with other, similar places in the area . Thanks Kat and IDM for my newest home
Our Leasing Employees always go the extra mile to ensure our prospective residents have an enjoyable experience through the application process. We look forward to having you as our resident; thank you for choosing Sterling Heights as your home!
|Recommended: YesClean, functional space and very helpful staff — It's not anything super fancy or excessive but its a great value for the money. All facilities are clean and maintained as well as private. The office staff was extraordinarily helpful in getting moved in, and maintenance handled our request very quickly.
We appreciate the accolades! Our entire staff works together to provide outstanding customer service. Welcome to Sterling Heights!
|Recommended: YesWorth every bit of the rent — A nice comfortable apartment with just the right amount of space. Very friendly staff. Plenty of amenities and enough security to put anyone at their ease.
We appreciate the accolades! Our entire staff works together to provide outstanding customer service. We look forward to continuing to exceed your expectations. Welcome to Sterling Heights!
|Recommended: YesThank you — Thank you for all your consideration and understanding
Thank you for leaving a review. We truly appreciate the 5-star rating.
|Recommended: YesWonderful place to live — Sterling Heights was a wonderful place to live. The grounds were well maintained, 10 minutes from downtown Vancouver and close to all shopping. Best of all pet friendly.
Our Maintenance Techs take pride in their work and they do it with a smile! We appreciate you taking time to post this kind review and are glad you enjoy being a resident of Sterling Heights.
|Recommended: YesGreat environment with helpful staff — I love the location of the complex all it is surrounded with. An overall quiet complex, with the acceptation of summertime all the kiddos running around as they should , the amenities are all quiet clean accessible.
We appreciate the accolades! Thank you for being a valued resident!
|Recommended: YesOverall good — Good first impression, great inside the apartment, although seems to be a lot of trash in the hallways of apartment even before 6 pm when you aren’t suppose to have your trash bags out and parking is a little rough but the staff has been wonderful and enjoy the apartment
Our entire staff works together to provide outstanding customer service. Thank you so much for the positive comments. Please feel free to reach out to us should have any other questions or concerns. Welcome to Sterling Heights!
|Recommended: YesGreat Customer Service — I’m a new resident so I can’t really say much, but the staff are very nice, friendly and courteous. I would recommend Sterling Heights to anyone looking for a place to live.
We appreciate the accolades! Our entire staff works together to provide outstanding customer service. We look forward to continuing to exceed your expectations. Welcome to Sterling Heights!
|Recommended: YesStep aside Portland, Vancouver is where it's at — PROS
The location is wonderful. Less than 3 miles from all major stores Trader Joe's, Target, Freddie's, Dollar Tree, PetCo , highways 1-5, 205 , and eateries. Less than 15 minutes from Downtown Vancouver, waterfront, and Portland. The property has a community neighborhood feel, always very clean, accessible and quiet. But, yes, this is a family community, so many children playing and kids being kids--so keep that in mind. But so far, everyone seems to respect space, boundaries and quiet hours. Gym Pool Jacuzzi yes a lot of kids and plenty of walking running biking trails surrounding the property. The actual apartment is lovely modern, sleek with great layout, all the amenities you want and high ceilings--also at very competitive price points.
CONS
I cannot speak to service requests as everyone has been working perfectly Which is best But I don't know how that service is yet.
I will say the leasing office can be delayed in response time for questions issues, but I understand they have been short staffed, and manage multiple properties.
My only gripe so far, is yes the walls can be a bit thin. I am above a garage, and can hear it open and close constantly, and occasionally hear people. This is apartment living, and is so far manageable. There is always parking, but you may have a walk a bit depending on the hour. But, parking is always an issue, everywhere. You do have to pay for valet trash, and that can be an adjustment.
Property management can be challenging! Thank you so much for the positive comments. Please accept our apologies for any delayed communication as that is not what we strive for. What we do strive for is timely responses, clear communication, and fairness in our dealings. We work hard to provide the best possible service to our residents!
|Recommended: YesGreat space to live. — Love the apartment, neighbors loud all around.
Thank you for choosing Sterling Heights as your home we are so glad that you love your apartment! We are very sorry to hear about the noise you are experiencing from your neighbors. We would like the opportunity to address your concerns. Please reach out to us directly at (360) 944-2496 when you have a chance. Thank you again, and we look forward to hearing from you.
|Recommended: YesGreat place to live. — I love how large my apartment is and my neighbors are okay. Parking sucks. There are only 10 units in my building with 10 carports 20 parking spots in front, however after 5 30pm, consider yourself extremely lucky if you find one available. Why can’t they assign 1 parking spot per unit I hate leaving my house in the evening to shop or get dinner
We sincerely apologize you have been having trouble with parking. We are happy to discuss this further with you in person if you would like to stop by the office. We take all concerns very seriously. We truly appreciate the 4-star rating.
|Recommended: YesGood location and amenities. Lots of noisy children running around unattended — Yup
Thank you for the 4-star review, we really appreciate it!
|Recommended: YesSatisfied — Spacious. Prompt and friendly staff.
We appreciate the accolades! Our entire staff works together to provide outstanding customer service. We look forward to continuing to exceed your expectations.
