Ratings & Reviews
Resident Reviews
|Recommended: YesThis is a wonderful place to live — I have lived here now for 14 months. I really like it here. The price is decent. My apartment is nice and spacious, there is not a great deal of racket, and my neighbors are great
The maintenance crew here is AWESOME. They have always arrived quickly and have fixed whatever issue we’ve had quickly and efficiently. The office staff are very friendly, upbeat and helpful. DaShon is who usually helps me and always goes above and beyond to help me.
The only downside is on occasion the parking can be a bit tricky.
For apartment living, I’d give Sterling Heights a 10 out of 10.
response from property -We appreciate the accolades! Our entire staff works hard to provide the best possible service to our residents and really appreciate you taking the time out of your busy day to acknowledge this. Thank you for being a valued resident!
|Recommended: YesOur First Four Months — We are new to Vancouver Washington. We found this nice quaint community online. From the time we visited until the closing of our move-in, the staff was extremely helpful and nice to our family. Anything that we needed, they made sure we were accommodated. Our apartment was clean, the patio is spacious, our apartment is spacious and quiet and it is very safe here because we are in a gated community. I have not experienced any theft either. This community is very mixed with the old, middle-aged, young, school children, and toddlers. It's a big community and we love it here
We know how difficult moving can be, especially across state lines! We are grateful that you took time out of your busy day to acknowledge the great customer service our entire team provided. Please feel free to reach out to us should have any other questions or concerns. Welcome to Sterling Heights!
|Recommended: YesA nice, gated place to live. — I can hear everything outside. Everything else is great.
Thank you for leaving a review. We appreciate you taking the time to do that.
|Recommended: YesI love Sterling Heights Large apartment — Clean grounds, large apartment, and nice finishes. I’m not a fan of apartments, but this does not feel like an apartment. Definitely, worth a look
Thank you for leaving a review. We really appreciate you taking the time to do that and we truly appreciate the 5-star rating. We are always eager to answer any questions you may have to ensure we exceed your expectations. Thank you for being a valued resident!
|Recommended: YesSatisfied — Nice location
Thank you for leaving a review. We truly appreciate you taking the time out of your day to do that!
|Recommended: YesThe staff here is absolutely amazing — The apartment community is gated, safe, and family friendly. The community is always clean, the neighbors are quiet and the maintenance staff gets things done in a timely, considerate and professional manner. The office staff was nice and helpful through the whole process. When we are walking around the property and we see any of them, they speak to us and are always genuinely concerned about our well being. Lots of love and laughter here. Please join this community.
We appreciate the accolades! Our entire staff works together to provide outstanding customer service. We are always eager to answer any questions you may have to ensure we exceed your expectations. We trust that the remainder of your residency maintains this 5-star rating, as we work hard each day to ensure that. We are so glad you chose Sterling Heights as your new home!
|Recommended: YesStaff is great — Parking is the only issue. There needs to be additional psrking besides what they have. Staff Is spectacular, though. I cannot emohasize thag enough, they've been so helpful.
We sincerely apologize you have been having trouble with parking. We are happy to discuss this further with you in person if you would like to stop by the office. We take all concerns very seriously. We appreciate the accolades! Our entire staff works together to provide outstanding customer service. We look forward to continuing to exceed your expectations. Thank you for being a valued resident!
|Recommended: YesGreat place — It's been a great place to live. Quiet and most everyone living here has been friendly.
We truly appreciate the 4-star rating and positive comments. Thank you for being a valued resident!
|Recommended: YesEverything seems great, except I can't seem to park anywhere even remotely close to my apartment. — This is a great place to live.
Thank you so much for the positive review. We appreciate you taking the time out of your day to do that. Thank you for being a valued resident!
|Recommended: YesGreat place to live — DeShawn made the whole process painless, very pleasant and helpful
Our Leasing Employees always go the extra mile to ensure our prospective residents have an enjoyable experience through the application process. We are always eager to answer any questions you may have to ensure we exceed your expectations. Welcome to Sterling Heights!
|Recommended: YesI like the space we have in our 2 bedroom and the layout of it all. The only thing that was an unpleasant surprise was the parking situation. — Overall it’s a nice place to live. The price for the amount of space we have is better than any other 2 bedroom apartment in the area. I do have to say that again, I was surprised about parking. Not everyone gets a covered parking spot right in front of their building for at least one of the cars the tenants own. You would have to pay for one that again might not even be close to your building which kind of sucks when rainy season is upon us. So if that’s something that Sterling Heights can work on, then this place would be 10 times better.
We appreciate you taking time to post a review, and are glad you enjoy your home. We sincerely apologize you have been having trouble with parking and are happy to look further into this for you. Thank you for your feedback, as we will take it as an opportunity to improve. Welcome to Sterling Heights! We are very glad to have you as one of our residents!
|Recommended: YesI really love how beautiful the landscaping is — I'm not sure, I just moved in
We truly appreciate the 4-star rating.
|Recommended: YesSterling Heights it’s a great place to live the staff is extremely pleasant helpful and courteous I felt very safe and at home — Sterling Heights it’s a great place to live the staff is extremely pleasant helpful and courteous I felt very safe and at home
We appreciate the accolades! Our entire staff works together to provide outstanding customer service.
|Recommended: YesMaintenance request — The staff responded to my request w in the hour of placing. They were polite and professional.
Thank you for leaving a review. We appreciate you taking the time to do that.
|Recommended: YesLove this Place — I am very happy I found my new Home here I love the Apartment, and Kat was amazing to work with She found me the perfect Apartment. She also made the application and move in process very easy I have lived at an IDM property before and was very happy with the management style. They take very good care of their properties, and their residents. I was hoping to find an IDM place again, and I was delighted to find a great apartment here. The apartments are big, with all the best perks, and the grounds are clean and secure, and the rent is reasonable or at least in line with other, similar places in the area . Thanks Kat and IDM for my newest home
Our Leasing Employees always go the extra mile to ensure our prospective residents have an enjoyable experience through the application process. We look forward to having you as our resident; thank you for choosing Sterling Heights as your home!
