Ratings & Reviews
Resident Reviews
|Recommended: YesOverall great with a few issues — It is mostly a great complex. The outside looks nice and the layout of the apartments are nice. The gas fireplace is superb. Maintenance is very timely and efficient. The main concern is the temperature control. The apartments get way too hot in the summer with hardly any way to cool them down. Management does not allow window air conditioning units and it is very hard to get a good airflow anyways. Central heating and cooling should be part of these expensive apartments.
response from property -Thank you for leaving a review. We value all customer feedback and always do our best to improve wherever possible. Please feel free to reach out to us should have any other questions or concerns.
|Recommended: YesGreat place to live — I’ve lived at Sterling Heights for over 6 years and it one of the best apartment communities I’ve ever lived at.. The leasing staff has been courteous, professional and make me feel like a valued member of the community. Whenever I’ve had maintenance needs they are taken care of in a timely manor. The property is well maintained, noise level is the least in any other places I’ve lived, any major property upgrades that effect the tenets the management gives plenty timely notice and will do their best to work with tenants who have concerns problems with the timing of property upgrades and work.. The only downside is parking if you don’t have a carport or garage, but when you have individual apartments the have 2 cars or more no matter where you live there will be parking issues.. Overall Sterling Heights is a great place to live..
Wow, what a kind and thoughtful review! You're right; while we must balance the "business" side of things, we absolutely try our best to be as human as possible and I'm glad you took time out of your busy day to acknowledge that. We trust that the remainder of your residency maintains this 5 star rating, as we work hard each and every day to ensure that. Thank you!
|Recommended: YesBeautiful property The excellent staff is knowledgeable and friendly. — I love living at Sterling Heights. The grounds are beautiful and well maintained. The staff is very friendly and knowledgeable. The property has several floor plans and a gorgeous community room and pool.
Wow, what a kind and thoughtful review! You're right; while we must balance the "business" side of things, we absolutely try our best to be as human as possible and I'm glad you took time out of your busy day to acknowledge that. We trust that the remainder of your residency maintains this 5 star rating, as we work hard each and every day to ensure that. Thank you!
|Recommended: YesGreat communication, friendly staff and great apartment. — This apt is quiet, the neighbors keep to themselves and there are people active during the day. However, parking is challenging but for the most part its a nice apartment.
Property management can be challenging! We are always eager to answer any questions you may have to ensure we exceed your expectations. Thank you for being a valued resident!
|Recommended: YesGreat location, comparable prices — For the most part my experience at Sterling Heights has been good. I've enjoyed the pool on hot days and the property is well kept. The rent is comparable to other complexes. I don't like having to pay for a carport to ensure I have a spot isn't that why I pay rent , and I think the garbage valet is a waste of money and garbage sitting outside of my door looks a bit trashy no pun intended . I can hear EVERYTHING, from someone walking up the stairs to people outside.
We sincerely apologize you have been having trouble with parking. We are happy to discuss this further with you in person if you would like to stop by the office. We take all concerns very seriously. We truly appreciate the 4 star rating.
|Recommended: YesPerfect — It is somewhere they should definitely decide to move in.
Our Leasing Associates always go the extra mile to ensure our prospective residents have an enjoyable experience through the application process. We look forward to having you as our resident; thank you for choosing Sterling Heights as your home!
|Recommended: YesSterling Heights is a nice tidy and very well maintained. — This is my second apartment i have been in and this is bar far the nicest place i lived. They are very quick on repairs causally with hours its fixed. I had a dryer go out and with in 2hrs of putting in the request it was fixed. I had my re fridge go out and with in 2 hours it was repaired. Staff are really friendly. When ever i need anything or have a questions they are there to help. I love this community and parking is not so bad. The pool is big. I highly recommend this place if you are looking for a nice community. Also location is great with access.
Our entire staff works together to provide outstanding customer service. We are always eager to answer any questions you may have to ensure we exceed your expectations. Thank you for being a valued resident!
|Recommended: YesGreat community — I love living here. Having it be a gated community is great along with easy access to necessities and getting to Portland.
Thank you for leaving a review, Nicholas. We appreciate you taking the time to do that.
|Recommended: YesGood experience — I feel like the management is responsive to any concerns. Good location.
Property management can be challenging! Thank you so much for the positive comments. We work hard to provide the best possible service to our residents!
|Recommended: YesGreat place to call home with management that cares. — Great value for the area, with management that cares. The residents respect each others' property, and overall a peaceful and quiet place to call home. Parking is always available, and maintenance requests are finished in a reasonable timeline.
Wow, what a kind and thoughtful review! You're right; while we must balance the "business" side of things, we absolutely try our best to be as human as possible and I'm glad you took time out of your busy day to acknowledge that. We trust that the remainder of your residency maintains this 5 star rating, as we work hard each and every day to ensure that. Thank you!
|Recommended: YesFriendly but no parking — Its very hard to find parking near your apartment building no matter the time of day. But the grounds are well kept. Barely ever hear the neighbors. Wonderful place just needs more parking.
Our Maintenance Techs take pride in their work and they do it with a smile! We apologize about the parking and are working on this. We appreciate you taking time to post this review and are glad you enjoy being a resident of Sterling Heights.
|Recommended: YesBeautiful, Private, Great Community — I searched a long time to find the right apartment for me and my girlfriend. I am so happy she brought me to Sterling Heights. I have loved living here. The community is quiet, everyone including staff are super friendly. Close access to 205 and plenty of shopping options. I haven't heard a peep from my neighbors, I thought the apartments around me were empty for awhile. I recommended Sterling to my friends and they have since moved in and love it here too, It truly is great.
Wow, what a kind and thoughtful review! You're right; while we must balance the "business" side of things, we absolutely try our best to be as human as possible and I'm glad you took time out of your busy day to acknowledge that. We trust that the remainder of your residency maintains this 5 star rating, as we work hard each and every day to ensure that. Thank you so much Zachary!
|Recommended: NoAmazing place to live. — The apartments are spacious and grounds are well maintained.
The many amenities here are very nice.
We appreciate the accolades! Our entire staff works together to provide outstanding customer service. We are always eager to answer any questions you may have to ensure we exceed your expectations. Thank you so much for being a valued resident!
|Recommended: YesAwesome — Love it Good place to start living. I hail from Iowa and the people here have made it warm for me to want to live here
We know how difficult moving can be, especially across state lines! We are grateful that you took time out of your busy day to acknowledge the great customer service our entire team provided. Please feel free to reach out to us should you have any other questions or concerns. Welcome to Sterling Heights we are very excited to have you as one of our valued residents!
|Recommended: YesClean, spacious apartments in safe complex — Friendly staff, spacious apartments, timely maintenance crew. Not enough parking though.
We appreciate the accolades! Our entire staff works together to provide outstanding customer service. We look forward to continuing to exceed your expectations. Welcome to Sterling Heights!
